This document was last updated on September 1, 2022.
This policy explains the what, how, and why of the information we collect when you visit this website or when you use our Services. It also explains the specific ways we use and disclose that information. We take your privacy extremely seriously and never sell lists or email addresses.
Personal identification information
As with all websites, when you visit this website anonymously, there are several pieces of information we can see from you –
- Your device IP Address
- Your geographic location
- Your device type (desktop, tablet, phone, or other)
- Your operating system
- The browser you are using, and its version
- The date and time you visited
- Pages that you visited
- The duration of time spent on the pages you visited
- Searches you performed on this website
- The website you were on before arriving at this website
- Images and links that you clicked on
All of this is captured so we can understand general website usage, improve our Services, and customize your experience on this website. This data is stored in a google analytics account. If interested, you can view google’s policies. Some information may reside inside the web server log files, which are used to monitor the activity and performance of the server, as well as research problems that may be occurring.
We will ask for your email address and name if you subscribe to one of our email lists. These are kept separate from the anonymous visitor data listed above and stored in Mailchimp. If interested, you can see Mailchimp’s policies.
Additionally, suppose you choose to purchase from us. In that case, we will ask for more personal information to process your payment and deliver your product…
- Your Name
- Your mailing address (Street, City, State, and Zip Code)
- Your billing address (Street, City, State, and Zip Code)
- Card number for payment
- Expiration date
- Phone Number
- Email Address
We will collect personal identification information from Users only if they voluntarily submit it. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in specific Site related activities. We may use your contact information to send you information about our Services or alert you to important events. Suppose you contact us via email, Messenger, or other electronic communication. In that case, we may keep your message, email address, and contact information to respond to your request.
No information listed above is displayed to the public, nor is it ever shared, sold, or leased to other people or companies.
Web browser cookies
Our Site does use “cookies” to enhance the User experience.
A cookie is a small text file that may be stored on your computer’s hard drive when you access the Site. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive, so when you complete your session and return to the same website later, the cookie information is still available. We may use a session and a persistent cookie when you visit our website. These cookies may contain information (such as a unique session ID) that is used to track your usage of our website.
You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all our offerings. Check your browser’s “Help” menu to learn how to change your cookie preferences.
A pixel tag (also known as a web beacon) is a small string of code that represents a clear graphic image and is used in conjunction with a cookie. A pixel tag allows us to capture certain additional types of information about a visitor’s actions on a website, such as; a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the tag is placed and details about any items that were viewed, placed in a shopping cart or purchased. Pixel tags help us analyze our customers’ online behavior and measure the effectiveness of our website. It also helps with our advertising, to track and improve our offers. We work with service providers that help us track, collect and analyze this information; Google and Facebook.
How we use collected information
We collect and use personal information for the following purposes:
- To run and operate our Site
- We may need your information to display content on the Site correctly.
- To improve customer service
- The information you provide helps us respond more efficiently to your customer service requests and support needs.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
- We may use the feedback you provide to improve our products and services.
- To process payments
- We may only use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey, or other Site feature
- To send Users information they agreed to receive about topics we think will interest them.
- To manage product reviews and ratings
- We may use third-party service providers to help us manage product reviews and ratings left by Users.
- To send periodic emails
- We may use the email address to send User information and updates about their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
While there is very little data stored inside this website (as our trusted partners’ house and secure most of the data), we adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. When you complete a purchase, this would be your username, password, phone number, and shipping address.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to anyone.
We share data with our trusted business partners, Google and Mailchimp. These third-party service providers help us operate our business and the Site or administer activities on our behalfs, such as newsletters or surveys.
If Users opt-in to our mailing list, they will receive emails that may include company news, updates, and related product or service information. Suppose at any time the User would like to unsubscribe from receiving future emails. In that case, we always include detailed unsubscribe instructions at the bottom of each email. The User may contact us via our Site. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission, by opting into our mailing list.
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may constantly change. These sites and services may have their privacy policies and customer service policies. Browsing and interaction on any other website, including websites with a link to our Site, is subject to that website’s terms and policies.
Compliance with the children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know are under 13. No part of our website is structured to attract anyone under 13.
Your acceptance of these terms of service
By using this Site, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.